Privacy Policy
Last Updated: 15th March, 2025
Nest Hospitality Management (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable Irish data protection laws where relevant.
This policy applies to visitors to our website, clients, business partners, suppliers, and any individuals who interact with us.
1. Who We Are
Nest Hospitality Management is a hotel and hospitality management company operating in the United Kingdom and Ireland.
Contact details:
Email: info@nesthospitality.uk
Address: Nest Hospitality c/o Nest LifeStyle Group, 100 Bishopsgate, 18th & 19th Floors, London, EC2N 4AG
Telephone: 0330 174 3592
For the purposes of data protection law, Nest Hospitality Management is the data controller of personal data collected through this website and our business activities.
2. Personal Data We Collect
We may collect and process the following types of personal data:
a) Information you provide directly
Name
Email address
Telephone number
Company name and job title
Enquiry details or correspondence
Any information submitted through contact forms, emails, or phone calls
b) Information collected automatically
When you visit our website, we may collect:
IP address
Browser type and version
Device information
Pages visited and time spent on the site
Referral source
This information is collected through cookies and similar technologies.
3. How We Use Your Personal Data
We only use personal data where the law allows us to. We use your data to:
Respond to enquiries and requests
Provide information about our services
Manage business relationships with clients, partners, and suppliers
Improve our website, services, and user experience
Comply with legal and regulatory obligations
Protect our business from fraud and security risks
We do not use your personal data for automated decision-making or profiling.
4. Legal Bases for Processing
Under UK GDPR, we rely on the following lawful bases:
Consent – where you have given clear permission
Contract – where processing is necessary to perform a contract or take steps before entering into one
Legal obligation – where required by law
Legitimate interests – where processing is necessary for our business interests and does not override your rights
5. How We Share Your Data
We do not sell personal data.
We may share personal data with:
Professional advisers such as accountants, legal advisers, and consultants
IT and website service providers
Regulatory authorities where legally required
All third parties are required to respect the security of personal data and process it in accordance with the law.
6. International Transfers
Where personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as:
Adequacy regulations
Standard contractual clauses
Equivalent data protection measures
7. Data Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.
Access to personal data is limited to those who have a genuine business need to know.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, accounting, or reporting requirements.
When personal data is no longer required, it is securely deleted or anonymised.
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate or incomplete data
Request erasure of your personal data
Object to or restrict processing
Request data portability
Withdraw consent at any time (where applicable)
To exercise your rights, please contact us using the details above.
10. Complaints
If you have concerns about how we handle your personal data, please contact us first.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: ico.org.uk
11. Cookies
Our website uses cookies to improve functionality and user experience.
For detailed information on how we use cookies and how you can manage your preferences, please refer to our Cookie Policy.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle personal data, please contact:
Nest Hospitality Management
Email: info@nesthospitality.uk
Address: Nest Hospitality c/o Nest LifeStyle Group, 100 Bishopsgate, 18th & 19th Floors, London, EC2N 4AG
Telephone: 0330 174 3592